the small business CRM

ncrm.uk

Provide an epic customer experience

The small business crm

We've included a little bit more info on our exciting features below. Remember, we're constantly adding more features & if you have any suggestions, we'd love to hear them.

4

Sales Pipelines

Track your sales pipelines by using our order status feature. Everything in enquiry stage represents a revenue opportunity. Don't miss out!

5

Track Orders

Track every detail related to your orders. From the items ordered, to shipping numbers through to any discounts that were provided to customers.

6

Inventory Monitoring

Enter your inventory into NCRM & keep it updated with stock levels. We'll let you know when you run out of stock of certain products.

1 (1)

Supplier Tracking

How much have you spent with each supplier over the last year? Identify any cost increases & areas for negotiation & cost reduction.

4 (1)

Powerful Reporting

We've implemented interactive charting & a tonne of out-of-the-box reports to help you extract maximum insight from your data without the analysis.

2 (1)

Track Marketing Effectiveness

Find out how well your marketing campaigns are performing & how many customers they attracted. Do your investments really make a return?

3

Task Tracking

Assign tasks to your staff and track them through to completion - making sure your business runs as smoothly as it possibly can.

7

Expense Tracking

Knowing how much you're making from your orders is one thing but understanding how much you're spending is another. NCRM let's you do both.

1

Complaint Management

Manage your complaints like a pro by using out 'open complaints' report. Assign the resolution of a complaint to one of your staff members in the tasks pane.

3 (1)

Snapshot In Time

Our dashboard gives you a point-in-time view of your business. What's out of stock? How much have you earned? How much have you spent?

Choose the perfect plan

Our CRM is completely free up to 2,000 records. If you're going to be using more than that, it's just a nominal charge of £15 per month. By registering / using NCRM, you are accepting our Beta terms of use

£0

Per month

  • 2,000 Records
  • 1 User
  • User Management
  • Own Database
  • CSV Data Import
  • Own Server

£15

Per month

  • 150,000 Records
  • Unlimited Users
  • User Management
  • Own Database
  • CSV Data Import
  • Own Server

£50

Per month

  • 500,000 Records
  • Unlimited Users
  • User Management
  • Own Database
  • CSV Import
  • Own Server

Frequently asked questions

What new features are coming up?

We're working hard to get new features out of the door quickly. You may have noticed that in the last couple of weeks we've implemented interactive charting & an entire statistics dashboard.

Here are a few of the upcoming features we're working on:

  • Product knowledge-base & support
  • Further reports
  • Further user interface enhancements
  • Automated sign-up & account creation for premium plans
  • Performance tuning (incl. table indexing)
  • Customer retention reporting
What reports are available from NCRM?

We offer a few great reports at the moment. We've got:

  1. Daily orders over 30 days
  2. Daily expenses over 30 days
  3. Daily tasks over 30 days
  4. Complaints Reports
  5. Spend by supplier report

We're adding more all the time.

When will you be out of Beta?

We have compiled a list of totally awesome ideas from our users as to how we can improve the product before it goes 'officially' live. As we're still making so many improvements, we haven't yet put a date on when Beta will end. Why not sign up & take advantage of our free account & test our features?

What exactly does Beta mean?

Other than being a letter in the Greek alphabet, Beta has been adopted by software companies to label a piece of software is a 'work in progress'.

From a user perspective, you really shouldn't notice the difference - you should just see new features popping up all the time, which is great for you!

We try to keep everything nice and stable and secure for you. But Beta releases don't guarantee availability all of the time. Read more about this here.

How do I sign up?

If you'd like to try our free account which is great for up to 2,000 records, please click here.

If you'd like one of our paid subscriptions, please click here.

What's the benefit of having my own database?

By choosing the £15 per month plan, you'll have your own database.

This means a couple of things.

Firstly, you'll have all your data completely isolated from other users of the NCRM system - leading to enhanced security through data segregation.

Further to this, you'll have the ability to add as many team members as you like to the application - leading to better collaboration.

You'll also be able to import data from CSV's into your database.

What's the benefit of having my own server?

By choosing the £50 per month plan, you'll have your own database on your own server.

This means a couple of things.

Firstly, you'll have all your data completely isolated from other users of the NCRM system - leading to enhanced security through physical data segregation.

Further to this, you'll have the ability to add as many team members as you like to the application - leading to better collaboration.

You'll also be able to import data from CSV's into your database.

Finally, you can add your own domain to the application if you wish.